Safety and quality
Important safety notice
Flow Amsterdam values quality and safety and does everything within our power to ensure that only safe products are on the market.
Unfortunately, we have concluded some of our comforters do not meet the safety requirements set by Flow Amsterdam and European legislation for products. In incidental cases, the runner can be pulled apart from the zipper. These small parts are dangerous and pose a choking risk for small children. Flow Amsterdam recalls all batch numbers with a specific zipper.
This safety warning only applies to items with batch numbers 18XX-XX, 2019-XX, 2020-01, 2020-02. These products have been sold in stores from November 2018. The batch number is stated on the label of the comforter.
If you have an item from one of these batch numbers in your possession, we request that you stop using the item and exchange it at the store where you purchased the product. You will then receive a replacement or your money back. Please download below document for the details.
We sincerely apologize for the inconvenience caused.